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A word about returns

Some years ago, before getting married and having a family, a woman I was dating was almost obsessed with returning a can of paint to K-Mart.  The gallon of paint cost $12 and some change.  For whatever reason, it took four trips to finally get the return done.  To her, it clearly wasn’t about the money (she undoubtedly spend more time and (gas) money effecting the return than she got back); it was about the principal.  She had been given the wrong color or something and she was determined she get her money back.

With that in mind, I have a comment about sending returns back to us.  Let me say that we are happy to accept returns, do the degree that we will refund everything but what it cost us to ship the part(s) to you.  Even that doesn’t really cover out cost of sending orders, as our fulfillment costs (labor + postage + packaging) are more than we charge for shipping on every order.  But that’s fine, we’ll take that hit.  And I should say, if the incorrect order is our fault (something more than a customer not fully reading our website product description), we’ll cover the shipping too; it’s the right thing to do.

What surprises me is when people send low cost items back and it costs them more postage than they will get as a refund.  For example, we recently received a return for a hardware set that we sell for $4.49, and the shipping on the outside of the return enveloped was for $4.50.  I have to wonder what was gained by sending the return back.  Perhaps it is a principle thing.

On that note, if for some reason we mess up and send you the wrong part, you may find that we may want you to just keep or dispose of the wrong part, rather than send you a return envelope; if the cost of all that return shipping is more than the cost to produce the part, it just doesn’t make sense from our perspective.

 

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Comparing 2022 with prior years and what that tells us

It’s been a crazy few years, no question.  The pandemic boosted peoples interest in cooking and our business benefited from that.  Now, there has been a consistent growth in interest in vintage cookware products for the last decade we’ve been selling Revere Ware parts; we averaged 10% revenue growth between 2010 and 2019.  Then, in 2020, we saw a 35% revenue growth.  2021 retained the higher revenue level of 2020 and added another 11%.  So far this year, we are down 10.5% from last year.

There has been a lot of discussion about whether the lifestyle changes the pandemic saw (like working from home) would stick around for the long term.  Given the amount of activity this year has seen (people are doing lots of activities and spending plenty of time away from home) I would have thought we’d see a steeper revenue drop over last year, but that isn’t the case.  The winter season sees our strongest sales, so that will tell us more.  For now, it seems like people’s interest in cooking is sticking around.

As another data point, our website traffic is down about 10% from last year.  While there are lots of things that affect website traffic (like Google changing its algorithms which it does several times a year), taken as face value this is in line with the slightly lower interest we have seen.  Our website traffic levels had also been heavily inflated by the pandemic, as you can see here.

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“S” stamp on the bottom of Revere Ware

Reader Henry send in this interesting stamp on the bottom of a vintage Revere Ware piece.

The S on the bottom marks the piece as a second, meaning, there was something wrong with it that it wasn’t up to the standard for sale as a new piece.  But given the fact that a number of people have come across well-used pieces with that stamp, seconds were likely perfectly functional nonetheless.

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Pristine early logo

Reader Dave sends us this very deep and clear logo from one of the earliest Revere Ware pieces, likely sometime prior to 1945.

Pieces that old usually have the copper worn down so much the logo isn’t visible anymore.

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Revere Patio Ware

I’m not familiar with the Patio Ware line, but this great mailer from 1955 I recently found with a trove of other historical Revere items on eBay sheds some light on it.

The 14 cup percolator is the only piece from this collection I am familiar with (and I have one). Apparently they were also advertised as being made for “a man’s larger hands.” 🙂

A search on eBay  shows that this must not have been a long-lived line, as there aren’t many of them for sale – only 7 listings out of around 14,000 Revere Ware items on eBay at the moment. But whoo-boy, they sure do seem to sell at a premium.

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Hello (again) Canada!

We already sell to Canadian customers from our website, but shipping is a little ridiculous; that’s just the way the postage is between the USPS and Canada Post.  But now, it looks like Amazon.com has automatically opted us in to selling on Amazon.ca from our US based inventory. Woo hoo!

You can find all of our active listings there, so enjoy, Canadian customers.

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The bail handle pot

Bale handle pots are a favorite of mine.  The handle makes it very easy to transport a pot of boiling spaghetti water to the sink, for example.  I have always though they were rare, but there are over 40 of them for sale on eBay right now.

If you are a Revere Ware lover like I am, consider making one of these beauties part of your collection.  The only downside is that there are no replacement parts for the Bakelite part of the bail handle.  I have had it in my mind for a while to design a 3D printable model, but never seem to find the time.

The bail handle pots come in three sizes, 4, 6, and 8 quart.  I suspect the 6 quart is the most practical, but the 8 quart is pretty useful as well.

Of the eBay listings, I counted:

16 4 quart, average price $44
21 6 quart, average price $49
3 8 quart, average price $135

I suspect a few of the 6 quart models were actually 8 quart ones.  Here is a lovely Revere Ware add that shows all three sizes of the bail handle pot.

The bottom line is that it is a great time to add one of these to your collection, both from an availability and price perspective.

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Revere Ware utensil hangers

I’ve seen the Revere Ware utensil hangers s from time to time but never really knew how they were properly used.  Just the name makes one thing of hanging spatulas and the like.

 

This particular listing shows the back of the box, which I haven’t seen before.

And an add I found shows what this looks like in practice.

Very nice. I’m tempted to put up a display like this in our guest room kitchenette.  You can find quite a few on eBay.

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