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Archive | October, 2020

Amazon.com product listing update

We’ve started relisting some of our products on Amazon.com.  As we relist items there, we are adjusting our listings to accommodate the increases in risk and difficulty that selling on Amazon.com has acquired in the last few years.

We want to accommodate customers that prefer prime shipping and not having to buy from a small independent seller they don’t know (it’s ok, we don’t take it personally).  But Amazon.com in their quest to be come everything to buyers, has become somewhat of a snake pit for sellers.  We’ll do our best, but buying our products on Amazon.com might be a little less convenient and a little more expensive.

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Selling it, eBay edition

Consumer Reports, on the last inside page of every print magazine has the Selling It section that shows ridiculous advertisements.  It has always been my favorite part of the magazine.  For example.

I came across some eBay listings that fit nicely into this theme.  See anything wrong with our first listing?

Which is it, new or used?  It looks a bit used to me.

In our second listing, the seller decided that providing an example of a suggested use might help sell the square skillet.

And she nicely clarifies:

The USDA Choice Rib Eye and USDA Rubber Sirloin not included.

 

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Say goodbye to the eBay drop shippers

We’ve never been fond of the people who sell our products on eBay by drop-shipping them from Amazon.  They do this by listing our products on eBay for higher then they sell for on Amazon.com, and then when an item sells on eBay, they place an order for it on Amazon.com. But they just cut and paste our product information, which misses any updates, and don’t provide any support. There were 160 different listings of our best selling parts on eBay at one point.

But now that we’ve delisted our products from Amazon.com, all of the listings for our products on eBay are gone.  I can’t say we are disappointed.

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We’ve pulled our parts from Amazon.com for the time being

While Amazon.com has taken over more and more of our overall sales over the last 10 years, it has become a more difficult and frustrating place to sell over that time.

  • They now restrict access to any customer information, so we have to ask customers just to send them a replacement or missing piece.
  • Under many circumstances, we aren’t allow to even contact our customers
  • Their no-questions-asked return policy leads to lots of people who buy the product without reading the information and then return when it doesn’t work which causes constant product de-listing.  We have something like a 10% overall return rate at Amazon.com vs perhaps 1% on our own website.
  • Their review system promotes people who buy without reading the information we include on the listings to leave negative reviews like “didn’t fit”.
  • Some of our listings have been changed by malicious parties
  • We don’t have full control over our listings despite being the product manufacturer and the only ones that sell the products
  • Our products can be  hard to find in search results at times, we believe because Amazon wants to push people to use their advertising system, which, from our experience increases costs without increasing sales.

But what really takes the cake is some serious customer abuse we’ve experienced over the last few weeks, that was made possible by some of the above Amazon.com policies.  We’ve reported this to Amazon.com, in the hopes that they will take action, possibly by terminating the customers account. But we’ll still take the hit.

This has made us question selling on Amazon.com at all, which would be a bummer for everyone that likes to take advantage of free Prime shipping.

Our own website will be the only source for Revere Ware replacement parts for the time being.

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New old stock, at a price

We found a bunch of new old stock Revere Ware on eBay today.  It isn’t cheap, but if you want to start with a brand new collection, you’ve hit the jackpot.

First up is this large very complete set:

For your consideration is NEW Real Vintage Revere Ware Copper Clad Pot set from pre 1968.  I removed all items to unwrap, inspect and photograph.  Not going to run across one of these again.  This #1400 set titled ” KITCHEN JEWEL CHEST” contains a total of 18 items:

1 Quart Sauce Pan with Lid
2 Quart Sauce Pan with Lid
3 Quart Sauce Pan with Lid
4 Quart Sauce Pan with Lid
6 inch Skillet with Lid
10 inch Skillet with Lid
6 Cup Percolator (5 parts)
Special DeLuxe Hanging Rack!
The coffee percolator is beautiful and I’d never seen the hanging rack before.  Being all new it’s a pleasure to see.
This box has been in storage for 50 years and not in great shape but the pans are!  Note the real storage patina on the bottoms.  Was going to polish but a collector may want them in real original condition.  I will ship in original packaging and add to it.  Please ask any questions before bidding. If you want to see something in particular please let me know.

Next is a couple of 6″ skillets:

Lastly, a small sauce pan.

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Tole Revere Ware percolator

I’ve never heard of Tole painting before coming across this very unique Revere Ware coffee pot on eBay.  According to Wikipedia:

Tole painting is the folk art of decorative painting on tin and wooden utensils, objects and furniture. Typical metal objects include utensils, coffee pots, and similar household items. Wooden objects include tables, chairs, and chests, including hope chests, toyboxes and jewelry boxes.

It’s certainly interesting and unique, but I don’t think my wife would want it displayed prominently in the house.

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