Due to a lost bulk shipment to our fulfillment contractor, our lid knobs went out of stuck in Late December unbeknownst to us. We discovered it last week as we noticed that some orders from late December and forward had not been shipped. We worked quickly last week to get more stock to our contractor’s warehouse. The stuck orders should start shipping soon.
We apologize for the inconvenience for anyone affected by this.
Update 1/11/20 : All stuck orders have been shipped and everything is back to normal