Top Menu

I payed using PayPal and didn’t receive an order confirmation

About 1 out of every 100 orders made using PayPal returns a failure status to our software even though the charge goes through. We have caught almost all of these problems by making sure every PayPal payment notification we get has an associated order notification with it, but we have missed a couple. If your PayPal payment did go through but you did not receive a order confirmation email, please don’t hesitate to contact us to investigate.

Posted in: Purchasing our parts